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One inbox, read by the people who build this. Include your device and build number and you will save yourself a round trip.
Before you write
Three lines that get you a fast answer
- Your device model and OS version
- The build number from the lobby footer
- What you did, and what happened instead
Outages are announced on Discord before they reach this page, so check there first if the whole server looks down.
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Server status
If a region is degraded here, you do not need to write in — we already know.
| Region | Location | Players online | Ping | Status |
|---|---|---|---|---|
| Europe | Frankfurt | 9,412 | 18 ms | Operational |
| Asia | Singapore | 7,806 | 42 ms | Operational |
| North America | Dallas | 4,933 | 88 ms | Operational |
| South America | Sao Paulo | 1,884 | 126 ms | Degraded |